Business Communication: The Key to Effective Organizational Success
Business communication refers to the flow of information between the internal and external environment of an organization with the intention of achieving a goal and succeeding. This is the use of oral, written, and non-verbal means of communication used by teams, managers, and other stakeholders in an organization. The best business communication ensures clarity, promotes collaboration, and supports decision-making. Business communication also enables relationships, productivity, and the ability of an organization to deal with problems. The most important characteristics of trust-building and employee engagement, which result in performance in organizations, are effective communication skills.